Platinum Painting Customer Satisfaction Survey

Since we first opened our doors in 2008, we’ve been dedicated to providing customer service-centered home-improvement contracting. We want to know whether we lived up to our promise when we painted your home, which is why we invite you to take a short survey to let us know how we did! We are always looking for ways to exceed homeowners’ expectations, and with your help, we’ll be able to do just that.

When you first contacted Platinum Painting, did you find the response courteous and timely?
Was the level of follow-up prompt and appropriate?
Should there be more follow-ups after the estimate?
Did you find the estimator courteous?
Do you feel that the estimator listened to your needs/requests and acted upon them?
Was the estimator timely in keeping appointments?
Were the painters courteous and timely?
Were the painters neat while in your home?
Do you feel the painters paid adequate attention to detail?
Was proper clean-up done upon completion?
Are you pleased with the final results?
Was the job completed to your satisfaction?
Did we meet your expectations?
Will you use Platinum Painting in the future?
Will you recommend Platinum Painting to your family and friends?
Can we use you for a reference?

Name: E-mail Address (required) :